Contact us

There’s a number of ways you can get in touch with us, please see a breakdown of our contact details below.

For general enquiries, please email skillsforwales.customer@cityandguilds.com or skillsforwales.customer@eal.org.uk, or call 01924 930800, between the hours of 8am and 5pm.

Annual survey – your feedback matters

Feedback from our customers is crucial to support us in making the right updates to the suite of CBSE qualifications developed for Wales, and supporting services.

The survey closes at the end of March and should only take a couple of minutes of your time. Thank you for your help.

Access the survey

Concerns

If you have a concern about any of our Construction and Building Services Engineering qualifications, please discuss your concern using the general enquiries contact details –
skillsforwales.customer@cityandguilds.com or call 01924 930800 – and we will work with you to address the matter.

This page was last updated on 04/03/2026 at 13:38 pm